Privacy Policy and Collection of Personal Data Statement
1. GLO Travel Limited (“GLO Travel” or “we”) is concerned to ensure that all personal data submitted through glotravel.hk are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.
Collection of Personal Data
2. When you respond to forms/surveys hosted by glotravel.hk, GLO Travel collect and store the form/survey responses that you submit and treat that information as your personal information.
3. Providing form/survey responses is voluntary. You can choose not to provide an answer to any given question (especially those requesting your personal information or data). However, sometimes this will prevent you from completing a form/survey if GLO Travel has marked that question as requiring an answer.
Purposes of Collection
4. From time to time GLO Travel may collect your personal data including but not limited to your name, gender, date of birth, telephone number, email address and mailing address for the following purposes:
a) to process your enrolment, applications, subscriptions and registration within the business domains of GLO Travel;
b) to administer the services and membership status in relation to the GLO Travellers Membership Programme (if applicable);
c) to provide you with latest news, promotions, marketing materials and statements ; and
d) other purposes directly relating to any of the above.
5. GLO Travel will keep your personal data confidential and only GLO Travel’s authorized parties will have access to and handle your personal data. Solely for the purpose of facilitating the operation, GLO Travel may disclose or transfer your personal data to, within or outside of Hong Kong,:
a) its business partners; and
b) service providers and contractors engaged in activities on behalf of GLO Travel
Use of Personal Data in Direct Marketing
6. If you do not wish to receive any promotional and direct marketing materials from GLO Travel or do not wish to receive particular types of such materials or do not wish to receive such materials through any particular means of communication (e.g. EDM), please inform us in writing or via the contact information provided in our direct marketing materials.
Data Retention
7. GLO Travel will take all reasonably practicable steps not to retain your Information where it is no longer necessary for fulfilment of the purposes (including directly related purposes) referred to in this Statement or as otherwise specified at the time of collection, unless any retention is required or permitted by law.
Personal Data Access and Correction
8. You have the right to contact the data privacy officer via [email protected] to request for access and correction of your personal data held by GLO Travel. A fee may be imposed for processing your data access request(s).
9. GLO Travel takes reasonable precautions to prevent the loss, misappropriation, unauthorized access or destruction of your personal data; and also takes reasonable steps to ensure that all personal data held is accurate, complete, correct and reliable for the intended use. Yet, GLO Travel may disclose your personal data when required by law or court order of any jurisdiction, or as requested by any government or law enforcement authorities or administrative organs. GLO Travel may disclose the data as is necessary to bring a legal action or defend any legal action in relation to you.
